Refund policy

We want you to love your order. If something isn't right, here's how returns and refunds work.

30-day returns. You can request a return within 30 days of delivery. Items must be unused, in their original condition and packaging. To start a return, email apollorodriguez824@gmail.com with your order number. We'll reply with return instructions and the return address. Items sent back without first requesting a return can't be accepted.

Damaged, defective or wrong items. If your order arrives damaged, defective or isn't what you ordered, email us within 7 days of delivery with your order number and a photo of the issue. We'll send a free replacement or a full refund, your choice. You won't need to send the item back.

Return shipping. For change-of-mind returns, return shipping is paid by the customer and isn't refundable. We recommend a trackable shipping service, since we can't refund items lost on the way back to us.

Non-returnable items. Opened or used personal-care and hygiene products, gift cards, and sale items marked final sale can't be returned unless they arrived damaged or defective.

Refunds. Once your return is received and inspected, we'll email you to confirm. Approved refunds go back to your original payment method within 5-10 business days; your bank may take a few extra days to post it.

Exchanges. The fastest way to get a different item is to return the one you have and place a new order.

Questions. Email apollorodriguez824@gmail.com and we'll help.